Refund Policy.
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Last Updated - October 13, 2023
Thanks for participating in Royal Battleground Tournaments. We hope you are happy with your services. However, if you are not completely satisfied with our services for any reason, you may apply for Refund. Please see below for more information on our return policy.
Refund Eligibility
  • Refunds may be considered in the following circumstances
    • Tournament Cancellation: In the event that a tournament is canceled by Royal Battleground, you will be eligible for a full refund of the entry fee.
    • Technical Issues: If you experience technical issues on our platform that prevent you from participating in a tournament, and these issues are verified to be on our end, you may be eligible for a refund. Technical issues dose not includes any connectivity issues on participants end.
  • Refunds will not be provided for the following:
    • Participant Withdrawal: If you voluntarily withdraw from a tournament, you will not be eligible for a refund.
    • Disqualification: If you are disqualified from a tournament due to a violation of our rules or code of conduct, you will not be eligible for a refund.
Refund Amount
  • If a tournament is canceled by organizers or there is any technical issues on the organization end, 100% refund will be provided to all the participants.
  • After slot confirmation / successfull registration, if a team wish to withdraw their slot, only 30% refund will be provided to that team.
Requesting a Refund
  • To request a refund, please contact our tournament manager Parth Sharma - 7849896708 within 2 business days after the event.
  • When requesting a refund, you will be required to provide the following information
    • Your full name and contact details.
    • Details of the tournament for which you are requesting a refund, including the tournament name and date.
    • A clear explanation of the reason for your refund request.
    • Refund requests will be processed within 2-3 business days of receiving all necessary information.
Refund Method
Refunds, if approved, will be issued through the same payment method used for the original transaction.
Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us at https://royal-battleground.vercel.app/contactus. We are here to assist you and ensure that your experience with our platform is a positive one. By using our services and participating in our tournaments, you agree to abide by this Refund Policy. Please review this policy regularly for updates or changes.